Delete my account and data

You can submit a request without reinstalling MonToit or signing in to this page. Support will process it after verifying account ownership.

If the button does not open your email app, write directly to [email protected].

How to submit a request

1. Send your request from the Google email used to sign in to MonToit, with the subject “MonToit — Account deletion request”.
2. If you no longer have access to that address, explain this. Support will offer an appropriate verification process. Never send your password, a sign-in code or an identity document in the initial message.
3. Support confirms receipt, any verification steps and the processing timeframe, then confirms deletion. Clicking the button alone does not delete the account: you must send the message.

What deletion covers

Your MonToit authentication account, publisher profile, listings and photos, and associated notification tokens. Local favourites and preferences can be cleared in your device’s app settings. Your Google account and WhatsApp conversations remain independent of MonToit.

Information that may be retained

Information strictly necessary for a legal duty, a dispute or abuse prevention may be retained for the necessary period. Any applicable exception, reason and duration will be explained when processing your request. MonToit cannot remove copies shared or saved by other people from their devices.

Read the privacy policy